The RootX guarantee
Any residential sewer line or septic tank treated with RootX is guaranteed to not plug or backup due to a live root obstruction for 12 months after application. If a blockage occurs due to live roots during the guarantee period, RootX will replace the amount of product used to treat the sewer line or septic tank at no charge. This warranty covers the RootX product only and will not compensate for service time or labor. This guarantee applies only to blockages caused by live roots. It does not apply to blockages caused by grease or other foreign matter; flat, collapsed, or deformed pipe; sewer stoppages; or blockages downstream from the treated section. The application must follow directions for using RootX. To qualify for the guarantee, you must return a completed registration card for each customer application.